{"xsrfToken":"94d3b439ce26ad3f91ff5ed0ff5a6c214105a576_lout","branding":{"id":"1","key":"hd","name":"LAW HELP DESK","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/34159db1-7560-4d65-84e4-05c1734c9321/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNGMwMTRlMS01OTI0LTRiNjYtODBkNi05MWIwZjQyYzQzZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM0MTU5ZGIxLTc1NjAtNGQ2NS04NGU0LTA1YzE3MzRjOTMyMSI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NDIzODYsIm5iZiI6MTczODc0MTc4Nn0.x3Gn2zhLx6OIkt2bElxe7TVH6mlTYNlyA7ZcXDXxd1I&client=14c014e1-5924-4b66-80d6-91b0f42c43d4&mode=fit","logoId":"34159db1-7560-4d65-84e4-05c1734c9321","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Law IT Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Law IT Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00204e","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/15c2350f-d5be-453d-a9df-a0a17a689424/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNGMwMTRlMS01OTI0LTRiNjYtODBkNi05MWIwZjQyYzQzZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE1YzIzNTBmLWQ1YmUtNDUzZC1hOWRmLWEwYTE3YTY4OTQyNCI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NDIzODYsIm5iZiI6MTczODc0MTc4Nn0.4v5VgtkDDuoOsN-VZsFBgnIzEOixEfUwxpwkjYA9VqM&client=14c014e1-5924-4b66-80d6-91b0f42c43d4&height=300&mode=fit","bannerMediaApiFileId":"15c2350f-d5be-453d-a9df-a0a17a689424","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"hd","projectId":10001,"serviceDeskId":1,"name":"LAW HELP DESK","description":"<p>Submit a service ticket for a technical issue you're having.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"1","name":"Ask the IT HelpDesk","descriptionHtml":"","callToAction":"Ask the IT HelpDesk","introHtml":"<p>Get assistance for general IT problems.</p>","icon":10606,"iconUrl":"https://uoftlaw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10606","groups":[17],"key":""},{"id":"26","name":"AV Requests","descriptionHtml":"","callToAction":"AV Requests","introHtml":"<p>Get assistance with classroom technology.</p>","icon":10407,"iconUrl":"https://uoftlaw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10407","groups":[17],"key":""},{"id":"56","name":"Change User Account","descriptionHtml":"<p>To request the deletion of a user account, go <a href=\"https://uoftlaw.atlassian.net/servicedesk/customer/portal/1/group/18\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a> instead.</p>","callToAction":"Change User Account","introHtml":"<p>Request a change to an existing user account.</p>","icon":10638,"iconUrl":"https://uoftlaw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10638","groups":[17,18],"key":""},{"id":"57","name":"Delete User Account","descriptionHtml":"<p>To request a change to an existing user account, go <a href=\"https://uoftlaw.atlassian.net/servicedesk/customer/portal/1/create/56\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a> instead.</p>","callToAction":"Delete User Account","introHtml":"<p>Request the deletion of an existing user account.</p>","icon":10640,"iconUrl":"https://uoftlaw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10640","groups":[17,18],"key":""},{"id":"55","name":"New User Account","descriptionHtml":"","callToAction":"New User Account","introHtml":"<p>Request an account for a new user.</p>","icon":10645,"iconUrl":"https://uoftlaw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10645","groups":[17,18],"key":""},{"id":"81","name":"Take Home Asset","descriptionHtml":"","callToAction":"Take Home Asset","introHtml":"<p>Request to take University asset home for work.</p>","icon":10631,"iconUrl":"https://uoftlaw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10631","groups":[17],"key":""}],"reqGroups":[{"id":17,"name":"Common Requests"},{"id":18,"name":"User Access Requests"}],"orderMapping":{"17":[1,26,55,56,57,81],"1":[1,26],"15":[26],"18":[55,56,57],"8":[1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0817338c-9a11-3dd9-b187-3d42b1475f0c","appLinkName":"Confluence (uoftlaw.atlassian.net)","appLinkUrl":"https://uoftlaw.atlassian.net/wiki","spaceKey":"HD","spaceName":"Help Desk","spaceUrl":"https://uoftlaw.atlassian.net/wiki/spaces/HD","isServer":false},"labels":[],"projectKey":"HD","serviceDeskId":1,"kbLinkDomainURLs":["https://uoftlaw.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNGMwMTRlMS01OTI0LTRiNjYtODBkNi05MWIwZjQyYzQzZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3NDI5ODYsIm5iZiI6MTczODc0MTc4Nn0.DPkJe-N6LKSi9fUi90BlEfWbCKYuIjHC9DAjn8ypqEo","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"14c014e1-5924-4b66-80d6-91b0f42c43d4","tokenDurationInMins":20}},"reqCreate":{"id":81,"projectId":10001,"form":{"name":"Take Home Asset","descriptionHtml":"","callToAction":"Take Home Asset","intro":"<p>Request to take University asset home for work.</p>","instructions":"","icon":10631,"iconUrl":"https://uoftlaw.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10631","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10917","fieldConfigId":"11021","label":"Start Date","description":"Date on which asset will leave site.","descriptionHtml":"<p>Date on which asset will leave site.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10918","fieldConfigId":"11022","label":"End Date","description":"Date on which asset is expected to return.","descriptionHtml":"<p>Date on which asset is expected to return.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Please attach completed University asset take home form. https://www.procurement.utoronto.ca/wp-content/uploads/2014/12/asset-use-away.pdf","descriptionHtml":"<p>Please attach completed University asset take home form. <a href=\"https://www.procurement.utoronto.ca/wp-content/uploads/2014/12/asset-use-away.pdf\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.procurement.utoronto.ca/wp-content/uploads/2014/12/asset-use-away.pdf</a></p>","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/81","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/81","calendarParams":{"firstDay":0,"date":"2025-02-05T02:49:46-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0817338c-9a11-3dd9-b187-3d42b1475f0c","appLinkName":"Confluence (uoftlaw.atlassian.net)","appLinkUrl":"https://uoftlaw.atlassian.net/wiki","spaceKey":"HD","spaceName":"Help Desk","spaceUrl":"https://uoftlaw.atlassian.net/wiki/spaces/HD","isServer":false},"labels":[],"projectKey":"HD","serviceDeskId":1,"kbLinkDomainURLs":["https://uoftlaw.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":true,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNGMwMTRlMS01OTI0LTRiNjYtODBkNi05MWIwZjQyYzQzZDQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3NDI5ODYsIm5iZiI6MTczODc0MTc4Nn0.DPkJe-N6LKSi9fUi90BlEfWbCKYuIjHC9DAjn8ypqEo","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"14c014e1-5924-4b66-80d6-91b0f42c43d4","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=uoftlaw","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"94d3b439ce26ad3f91ff5ed0ff5a6c214105a576_lout","baseUrl":"https://uoftlaw.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://uoftlaw.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"26214400","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"14c014e1-5924-4b66-80d6-91b0f42c43d4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9d2de618d87946cda7c96942b1c2a109","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}